OpenGovIntelligence Enables Co-Creation of Data Driven Public Services
CLARITY - Open eGovernment Services
18Jan
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OpenGovIntelligence Enables Co-Creation of Data Driven Public Services

by maxkortlander   |   18 Jan, 2018

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The OpenGovIntelligence project is making strides to enable open government data driven co-created public services. Their work shows how citizens, businesses, and governments can work together to make better use of their data.

Data is an asset, and there is plenty of this asset already created and maintained by governments. But often, this data is hard to access, tailored to a single use, or unable to be shared and machine-read. OpenGovIntelligence is creating solutions to help alleviate this problem, such as standard open APIs for access to government statistical data, keeping in mind the goal of delivering services of value back to the businesses and citizens that have created this data in the first place.

Another key output is the project’s co-creation framework: a conceptual model and set of guidelines to help governments to co-create services with citizens and businesses, enabled by better use of data.

In helping governments to make the data they collect more open and accessible to the citizens who have paid for and created this data, the OpenGovIntelligence project is promoting an important aspect of open government: sharing.

In this sense, sharing isn’t just about making data open and available. Rather, it’s about sharing the process of making data open and useful through co-creation, and ultimately by sharing the benefits of that open data with citizens and businesses. For this to work, however, there needs to be a transformation in the way data is created, logged, and shared.

OpenGovIntelligence aims to foster this type of collaborative sharing through six research projects that are taking place across Europe to co-create data-informed services for citizens. These could be new ways of procurement, or delivering services that have not been previously available. Six pilots, each with their own particular focus, are currently taking place in Belgium, the United Kingdom, Greece, Lithuania, Estonia, and Ireland.

There are still a number of hindrances to making better use of government data—cultural and institutional attitudes about data, organizational difficulties of changing how data is managed and used, and the ongoing concerns regarding how to balance personal control over data with the value that that data can produce (as a note, OpenGovIntelligence works mainly with aggregated data, not with personally identifiable data). But with help from projects like OpenGovIntelligence and influence of large scale actors like the EU, more social value is to come through the careful use of open data.


Updates from OpenGovIntel can be found via their Twitter handle (@opengovint) and on their blog (https://medium.com/opengovintelligence). An international conference will highlight the project, its outputs, and its processes on Thursday, November 22nd in Delft, the Netherlands. More information on tickets and the program of events is forthcoming.

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